For Areas in the Western District : 

The City of Georgetown has changed the inspection requirements for new water utility connections outside of the City’s Extraterritorial Jurisdiction (ETJ), formerly the area referred to as the Western District, effective October 1, 2017.

As of  October 1, 2017, the Building Inspections Department requires you to pay a Customer Service Inspection processing fee rather than a plumbing permit if you are seeking to connect to the Georgetown water system or make changes to existing service connections.

A new connection or changes to an existing connection now requires a Customer Service Inspection (CSI) and an approved Back Flow Device installed as defined by the Texas Commission on Environmental Quality (TCEQ). You will be responsible for selecting and paying a qualified inspector to perform this CSI, either by a CSI registered inspector with TCEQ or a state plumbing inspector licensed by the Texas State Board of Plumbing Examiners. You will also be responsible for selecting and paying a qualified Backflow Prevention Tester to test required backflow device.

Click here for a map illustrating the Georgetown Water Operation Area.  If your property is located in the shaded area identified as “CSI Area Map” you will be impacted by this inspection change effective October 1, 2017. If you have any questions about whether your project is inside or outside of the Western District, please contact the Building Inspections Department; we will be happy to determine this for you based upon a physical address.

For all utility connection permits/plumbing permits processed on or before September 29, 2017, the City of Georgetown will continue to provide plumbing inspections as required today.

Please click here for an FAQ to better assist you through the process.

How to apply for a Utility Connection (Water Meter)  in the Western District Area:

The City of Georgetown utilizes MyGovernmentOnline.org, a web-based permitting software. This system allows homeowners, contractors, and developers the ability to log in using a unique password and account ID to:

• Submit digital plans and documents that will be reviewed, stored, and linked to the users secure account
• Track the status of current projects including comments, mark-ups and other relevant information
• Schedule Inspections and receive real-time notification of the results via email and phone message
• Apply and pay for permits online

Click here for the instructions to apply for permits online.

Once you have created your account and activated your account, you will select the following application:

GUS Utility Connect Application (Water Service in Western District/Formally Chisholm Trail /Liberty Hill)

The following documentation will be required:

• Copy of Recorded Plat (if applicable)
• Official survey of the property
• Floor plan with plumbing fixtures listed
• If commercial, a copy of site plan indicated meter and size.

Typical Fees:

• Utility Application Fee $100.00
• Technology Fee $10.00
• Water Connection Fee: Based on Size of Meter
• Water Engineering Inspection Fee: Based on Size of Meter
• Water Impact Fee: Please see Water Impact Fee Ordinance.

Useful Links:

Fee Schedule 

Capacity Check Information  How to identify possible service connections and/or constraints that may be associated with providing service to one (1) residential single family dwelling or agriculture use.)

Utility Evaluation  A Utility Evaluation allows the city to reasonably evaluate the proposed development with existing utility capabilities and for the consistency with the current utility master plan.

How to view Completed CSI Inspections or Completed Backflow Reports at Vepollc.com: Click here

How to upload a completed CSI Inspection Report or Backflow report to project files at www.mygovernmentonline.org: Click here

For questions regarding Utility Evaluations, please email City Engineering

Click here for information regarding a New Water Meter Tap or if water is available in areas outside the City Limits and ETJ